- Payment Terms: Enquire
- Locations: Business Bay - Dubai England - United Kingdom Istanbul, Turkey Kuala Lumpur, Malaysia
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Day One· Problem solving and decision making
· Definitions and tools: an overview
· The link between problem solving and decision making
· The principle of organizing our thinking about problems
· Identifying our own mind traps
· Brain analysis and ways of learning
· Right brain, left brain thinking
· Assessing your thinking style and how it influences the way you approach problem solving
Day Two
· Learning how to shift from right brain to left brain and increasing your ability to balance both sides of the brain
· Right decisions at the right times
· The rational approach to problem solving (Kepner-Tregoe)
· Techniques of recognizing problems
· Information analysis
· Difference between causes and symptoms
· The helicopter approach
· Problem analysis
· Decision analysis
· Potential problem analysis
Day Three
· Problem analysis supplementary tools
· Root cause analysis
· The importance of the 'why' question
· Ishikawa fishbone concept
· Assumptions in the workplace
· Pareto analysis
· The agile critical thinking framework
· The RED model and business situation applications
· Decision making supplementary tools
· Being decisive and principles of decision making
· The How-How method
· Decision analysis weighted worksheet
· Consensus decision making
· The decision making process
Day Four
· Creativity and Problem solving
· Assessment of creativity and ways to think creatively
· Lateral thinking tips
· Creativity and its use as a business tool
· Barriers to creativity and ways to overcome them
· The hemispheres of the brain
· Brainstorming tips and tools
· Six thinking hats
· Implementing an action plan
Day Five
· Applications of techniques
· People problems and solutions
· Analysis and solution of real life problems presented by participants
· Action plan to apply problem solving and decision making skills when returning to the workplace Updated on 16 May, 2024
Eligibility / Requirements
There is no criteria for eligibility to attend this course. Although, English language knowledge is a must and business experience would be an advantage.
Job roles this course is suitable for:
Managers , supervisors , administrators , business professionals.Course Location
About Convertas
CONVERTAS is a reliable advisory firm, helping organizations develop their activities to align with their objectives adopting the best practices.
Our trainings and workshops cover all areas of business including Management,Soft Skills and Human Resourses Management, Marketing and Sales, Accounting and Finance, Procurement and Logistics, targeting organizations, managers and employees. Whether in-house or public, trainings are organized with the highest qualified trainers.
Our methodology relies more on the use of audio-visual impact which is more effective than the lecture style. Presentations, videos and simulations methods have proven to be very effective for people to remember.
Moreover, doing and teaching are the best vehicles for learning and remembering. This includes involving the trainee in the teaching process by interacting, through completing worksheets and inciting to explain and present what is acquired.
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