This course provides an insight into creative thinking processes to deal with routine and unexpected problems along leading to creative solutions. Very often the causes of problems are not what we think they are, and hence need to be identified in a proper manner. When the cause is identified, it calls for proper and effective decisions need to be made using the right tools.

Expected Accomplishments

  • Eliminate creativity blocks at the work place by developing a healthy and creative work environment
  • Identify work problems and solve them in collaboration with a team
  • Practice new management techniques such as mind maps
  • Develop staff skills and abilities by giving them equal opportunities to participate in problem solving and decision making, and motivating them to meet work goals based on SMART/MASTER objectives

Course Outline

  • Creativity concept
  • Creativity blocks
  • Creativity block busters
  • Role of creative thinking in problem solving and decision making
  • What is a problem?
  • Problem recognition
  • Problem analysis
  • Optional solutions
  • Decision making

We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.

We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.

Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.

We help organisations to:

  • Develop effective leaders, managers and team members
  • Discover and overcome competency gaps
  • Measure and improve performance
  • Build teams and improve communication
  • Recruit and retain talent
  • Build a knowledge culture
  • Create an organisation-wide competency framework
  • Stay competitive by using cutting-edge technology
See all Etisalat Academy courses

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