Course details

The words Customer Service have been over-used and have become ineffective. Unless something drastically unexpected happen in the buying process or you face something that is greatly disappointing, Customer Service is rarely memorable.

Target Audience

company-wide customer interface functions of the organization.

Updated on 08 November, 2015

About Bahrain International Retail Development Centre

We_They is a joint venture company set up by Bahrain Duty Free Shop Complex BSC and Aer Rianta International Middle East, in 2001. BIRD is a provider of quality training and consultancy services to corporate and non-corporate clients.

Apart from our regular planned corporate courses in different fields such as Retail, Management Development, Human Resources and Business English, we also customize courses to suit your company’s unique needs.

BIRD is also an accredited body conducting courses in association with City & Guilds International, The Chartered Institute of Purchasing and Supply (CIPS), The Institute of Leadership and Management (ILM) and LCCI International Qualifications.

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