- Location: Montrose Place, Cnr Pasita & Bella Rosa Street, Rosenpark Bellville,
- Duration: 1 Day
Course details
There is no better impression than a Great First Impression! The objective of this workshop is to write clear, concise and professional documents & e-mails, using the correct grammar, punctuation and sentence construction.
Course Outline
Module 1
- Basic Writing Skills
- Ten Steps to Good Business Writing
Module 2
- Letter Writing Techniques (Planning, Writing & Editing)
- Write a Business Letter
- Different Business Letter Layouts
- Memo's / Faxes
Module 3
- E-mail Etiquette
- Keeping on top of E-mail
- Writing great E-mails
- Using E-mail Responsibly
- Guidelines on Netiquette
Module 4
- Business Reports
- Press Releases
Module 5
- Notices / Agendas / Minutes
- Meeting Terminology
Module 6
- Responding Positively to Customer Complaints
Module 7
- Professional Presentations
Course Location
About Presentation Software Training
Presentation Software Training is a dynamic and innovative training centre committed to providing our clients with the best service. We specialise in Computer Skills, Staff Development Workshops (Soft Skills) and Occupational Health and Safety training courses. Short courses with Long Term Benefits.
Furthermore we develop and deliver tailor-made training to respond to organisational specific training needs. With years of experience in training and business presentations, Marilee Laubscher, the founder member is in a position to advise,, train and assess individual andcompany needs.
Presentation Software Training is a name you can rely on when it comes to training. We have been offering short courses to the business sector and the general community for the past 20 years.
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