• Take Your Office Skills to the Next Level,and Gain the vital skills you need to sail right through any presentation .
  • At every IT & Business Consulting group | Career Development Center workshops, expect nothing less than a high-quality learning experience that produces real results and lifetime skills you'll use over and over again. Choose from 90+ workshops and technical training course offerings that are the most diverse you'll find anywhere.
  • Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication.
  • This course will teach participants the basics of negotiation, how to prepare to negotiate, ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements.

How You will benefit

  • Understand the basic principles of negotiation
  • Prepare for negotiation
  • Respond to challenges
  • Create win-win situations
  • Develop sustainable agreements

What you will cover

  • Define negotiation.
  • Use key success strategies.
  • Apply different negotiation approaches.
  • Establish rules that lead to effective negotiation.
  • Effectively prepare the research that is required to negotiate, including your BATNA, WATNA, WAP, and ZOPA
  • Set limits.
  • Maintain composure when things get heated.
  • Collaborate and foster cooperation.
  • Remain focused.
  • Keep an open mind.
  • Decide what kind of relationship we wish to foster.
  • Use additional resources and expertise.
  • Keep an open mind.
  • Create a sustainable agreement.
  • Incorporate everyone’s perspective.
  • Gain consensus.

Whether you need a one-day onsite training course, full-service consulting, or if you are not really sure which solution will work, we can help.
ITBCG is a leading and innovative learning provider with over twenty years’ experience of providing best in-class learning solutions. We work in partnership with our customers to deliver flexibility, value and service. We develop innovative programs to ensure that every aspect of the learning development, delivery and administration of courses work to our clients’ benefit.
We provide IT and business skills learning to both the private and public sector companies and organizations. Our core training is focused on Cisco, Microsoft, CompTIA Citrix, EC-Council, Oracle, and ISC2 and best practice. This includes ITIL® Service Management and ISO, and PMI which is tied into business process improvement, project management, and business analysis and leadership development.
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