Course details
This is a new innovative way to study online and achieve your targets by gaining skills and enhancing your knowledge.Get yourself enrolled in this course and enjoy learning in a new and efficient way with many facilities like interaction with Professors etc.
Conflict resolution, otherwise known as Reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Often, committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group (e.g., intentions; reasons for holding certain beliefs), and by engaging in collective negotiation. Dimensions of resolution, typically parallel the dimensions of conflict in the way the conflict is processed.
Short video lectures, reinforcement quizzes, eGuides, an interactive 'Ask the Prof' feature and Case Animations help you rapidly improve your abilities to resolve conflicts and negotiate good agreements:
What you will learn
- Common types of Conflicts
- Causes of conflict
- Cost of conflict
- Productivity and Values
