We always get into a routine, so either we feels like everyone we speak with is having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interaction with somebody.

Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations.

Course objective

  • Recognize how their own attitudes and actions impact others.
  • Use new and effective techniques for dealing with difficult people.
  • Use techniques for managing and dealing with anger.
  • Develop coping strategies for dealing with difficult people and difficult situations.

Course Modules:

  • Module 1: Conflict as Communication
  • Module 2: Benefits of Confrontation
  • Module 3:Preventing Problems
  • Module 4: Getting Focused
  • Module 5: Managing Anger.
  • Module 6: Dealing with Problems
  • Module 7: The Three-Step Conflict Resolution Model
  • Module 8: Practice Makes Pretty Good
  • Module 9: Changing Yourself
  • Module10: Why Don’t People Do What They Are Supposed To?
  • Module11: De-Stress Options to Use When Things Get Ugly

It is the first and largest provider of computer software and hardware training in Egypt.

We_They is fast growing training provider over 20 years of experience in the delivery of computer training.

Our organization is dedicated to provide education excellence to meet the needs of each technology, simultaneously, as customer expand designed solutions to meet his particular organization's business needs.

Also Compuek is aimed by great companies and institutions for training their human resources looking for their progress and growth, and to make HR learn this promising technology at that time. For 20 years, the center is supplying the career market by highly qualified HR members who having broad minded, acquired with high technique and capable to work on the most difficult systems by all easiness and facility.

Computek is distinguished by its remote sighted management that enjoyed advanced thinking and firmness in order to enable the trainees to get as much training as possible by easy and simple way and in fine, splendid, and very organized training halls acquired with high capability PCs that are continuously upgraded to maintain high performance.

See all Computek Training Center courses

Contact information not available.

Courses you can instantly connect with...
Making Powerful Presentations Career Development Organization Soft Skills Native Egyptians Training & Consulting Services Creativity and Innovation Kovay

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?