Course details
Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. Sometimes these differences look trivial, but when a conflict triggers strong feelings, a deep personal and relational need is at the core of the problem - a need to feel safe and secure, or a need to feel respected and valued.
This training course will enable participants to learn the theory and research of conflict in the workplace and to start to put into practice conflict management techniques.
Course Outcomes
- Recognise and manage your own and others emotions
- Identify typical mistakes in thinking
- Improve your verbal and non-verbal communication skills
- Manage stress while remaining alert and calm
About LifeWorks Personal Development Training Center
LifeWorks offers personal development and self awareness training for inpiduals, small groups and large groups.
Learn how to acquire the skills that are both essential and necessary for discovering your own pathway towards happiness and fulfillment in today's world.
Confidentiality and care for the inpiduality of each person are the key components of every learning experience at LifeWorks.
Each LifeWorks trainer is a highly experienced and qualified counsellor or psychologist who brings their depth of knowledge, skills and experience to each session or course they facilitate.
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