Course details

The overall aim of the course is to provide delegates with the skills to manage conflict within their own areas of responsibility

General Aims

  • Delegates who successfully complete this module will:
  • Develop a greater awareness of their personal style in dealing with conflict
  • Understand how their personal style impacts on the management of conflict
  • Understand the role of conflict within group organisational life
  • Develop an analytical framework for understanding and managing conflict in the workplace
  • Develop the skills applicable to managing conflict in the workplace

Course Content

  • Module 1 Personal Awareness and Conflict Managment
  • Module 2 Conflict Management Theory and Practice
Updated on 08 November, 2015

About Qualtec Safety Trainers & Consultants

Qualtec was established by Sean Kelleher in 1993. Sean has a Science Degree from, NUI Maynooth, a Masters in Industrial Engineering from UCD, an MBA from the Smurfitt School of Business, a Higher Diploma in Occupational Safety and Health from DCU and a Postgraduate Degree in Adult and Community Education from NUI Maynooth.

He started out as an ISO 9001 Consultant and assisted approximately 150 companies achieve accreditation. He then moved into Health and Safety and has assisted approximately 30 companies achieve OHSAS 18001 accreditation.

He has delivered health & safety programmes such as Manual Handling, Fire Safety, Safety, Health & Welfare at Work, Abrasive Wheels to countless inpiduals in every business sector. In recent years he has moved into the area of training trainers particularily in the area of health & safety.

Qualtec are now recognised as the leading Irish provider of Instructor programmes. These include, Manual Handling, Abrasive Wheels, Forklift and Occupational First Aid.

Qualtec are a FETAC quality assured provider and are on the National Register of Trainers.

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