For any professional with a need to improve their conflict management skills. 

Dealing with conflict is important for every organisation. This course will cover:

  • The meaning of conflict and conflict resolution
  • A conflict resolution framework that can be used or modified in
    different conflicts
  • Five main styles of conflict resolution
  • Strategies for dealing with anger and stress

Participants will leave this course with the skills and confidence to ensure conflicts are not left unchecked or unresolved, appropriate solutions are implemented and business operations are not impacted by ongoing conflict

Creating value for our clients, people and communities in a changing world.

PwC helps organisations and inpiduals create the value they’re looking for. They’re a network of firms in 157 countries with more than 195,000 people who are committed to delivering quality in assurance, tax and advisory services.

At PwC, They measure success by our ability to create the value that our clients, our people and the wider investing public are looking for.Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all They do. Let us apply our world-class capabilities to your business goals.

See all PWC Academy Egypt courses

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