Conducting Behaviour Based Interviews (BBI)

Course details

One critical role for a leader or manager today is to bring the right people together to work towards shared goals and objectives. Managers need competent and useful skills in order to select and hire the right people into their teams and organisations.

The Behaviour Based Interview (BBI) method has recently emerged as one of the most effective interviewing methods available today. It is founded on solid research in the behavioural sciences, and its effectiveness has been validated repeatedly in a wide variety of corporate environments.

Key Benefits

• Understand the difference between a traditional interview and the Behaviour Based Interview (BBI)
• Examine the past to predict the future and understand why hiring decisions fail
• Link the job description, technical credentials and behaviour information
• Learn the interview skills of the candidate
• Master the C.A.D.R.E.® Method
• Learn how to ask structured and unstructured questions
• Linking values to behaviour
• Behavioural competencies
• Identify, examine and describe top performance
• Critical incidents and behaviour interviewing

Course Content

• Traditional interview questions
• Behaviour-based interview questions
• Skills review
• Interviewing research
• The C.A.D.R.E.® method
• Opening the behaviour interview
• Classifying interview questions
• Effective note taking
• Handling challenging candidates
• Behaviour based interview – Role play
• MCS behaviour rating scale
• Selecting the best
• Using personal profiling tools

Learning Methodology

Participants will learn through a blend of lectures, group discussions and role plays to hone their interviewing skills.

Who Should Attend

Managers involved in the recruitment process, and anyone tasked with the selection of individuals to participate in team projects.