Course details
Day One- Developing the Modern Administrator Competencies
- Identifying Competencies Needed for Success
- Being an Effective Person: Setting Up, Measuring and Achieving Your Objectives
- Interacting with Others and Networking for Success
- E-Filing and Document Management
- Essentials of a Good Filing System
- E-Filing versus Paper Filing
- Office Organization Strategies
- Data File Management
- Back up your documents and files.
- Office Communication
- Choosing the Right Communication Medium
- Essentials of Business Writing and Form Design
- Using Ms Word 2007 & MS Outlook 2007 to Write Emails and Manage Contacts
- Organizing and Categorizing Your Email Folders and Creating Rules
- Eliminating Email Overload
- Using the Telephone Properly
- Professional Telephone Behaviour
- Rules for Good Listening
- Dealing with Difficult Callers
- Identifying Common Phone Problems and Formulating Solutions
- Time Organization
- Organizational Concepts, To-Do Lists, Reminders
- Using MS Outlook 2007 Calendar to Schedule Appointments, Events, Meetings, etc.
- Prioritizing Concepts and How to Apply Them Electronically
- Integration to Microsoft Office
- Manage all documents in one location
- Working with Microsoft Word integrated to DMS
- Working with Microsoft Excel, PowerPoint or Visio integrated to DMS
- Working with Microsoft Outlook integrated to DMS
- Management of user access levels
- Adding Data and deleting old documents.
Eligibility / Requirements
There is no any Specific requirements.
Job roles this course is suitable for:
Supervisors , Office Administrator , Personal Assistant , Office Manager , Admin Executive , Admin SupervisorCourse Location
About Alpha UK Training Center
Alpha, an ISO 9001:2015 compliant company and Pearson Approved training provider, established in the UK in 1989 is a leading management training and consulting firm entrusted by clients across Europe, Middle East and Far East to identify skill gaps, provide consulting and training programs, and organise enterprise-wide interventions to enhance processes and human capital performance.
Our strategic and diversified range of assessment tools, training programs and consulting services are designed using the latest scientific methodologies by eminent educationists and research doctorates with decades of experience in professional and organisational development. Programs are delivered through our certified subject matter experts who have decades of experience in functional and human capital development relevant to the specific industry. Our multi-lingual programs are delivered in Arabic as well as English to service Middle Eastern audiences. Our customers spanning businesses, government departments, educational institutions and non-profit making organizations in the UAE and around the GCC region stand testimony to our cutting edge training and consulting deployments through effective, efficient and performance-based learning and development programmes.
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