Course details

In this course students will set up, configure, maintain, troubleshoot, and perform preventative maintenance of the hardware, software, and security components of a basic personal computer workstation, including implementation of basic green IT practices. 

Lesson 1: Getting Started with Computers

  • Computer Basics
  • Components of a Personal Computer

Lesson 2: System Unit Components

  • System Board Components
  • Storage Devices

Lesson 3: Computer Peripherals

  • Input Devices
  • Display Devices
  • External Devices

Lesson 4: Portable Computing Devices and Media Players

  • Portable Computing Devices
  • Media Players

Lesson 5: Setting Up a Basic PC Workstation

  • Personal Computer Connection Methods
  • Connect Display Devices
  • Connect Input Devices
  • Connect External Devices Start the Computer
  • Configure the Operating System

Lesson 6: Working with Files and Folders

  • Create a File
  • Navigate Folders with Windows Explorer
  • Manage Files and Folders
  • Compress and Extract Files

Lesson 7: Working with Software

  • Identify Installation Requirements
  • Install Software

Lesson 8: Network Technologies

  • Network Types
  • Ethernet Technologies
  • Wireless Networks

Lesson 9: Working with the Internet

  • Information Networks
  • Work with a Web Browser
  • Internet Protocols
  • Email Protocols
  • Internet Addresses

Lesson 10: Personal Computer Security Concepts

  • Social Engineering Attacks Malicious Software
  • System Vulnerabilities
  • Personal Computer Security Measures

Lesson 11: Identifying Risks in Upgrading Systems

  • Identify Risks Associated with Upgrading Software
  • Identify Risks Associated with Upgrading Hardware

Lesson 12: Preventative Maintenance Techniques

  • Tools of the Trade
  • Prevent Electrical Hazards
  • Perform Preventative Maintenance

Lesson 13: Maintaining and Troubleshooting a Basic PC Workstation

  • Back Up and Restore Data
  • Operating System Utilities
  • Troubleshoot Common Hardware and Software Issues

Lesson 14: Green IT

  • Green Equipment
  • Green Policies and Procedures
  • Reuse and Dispose of Materials

Prerequisites

Basic end-user experience with personal computers and personal computer software is highly desirable

Updated on 08 November, 2015

About New Horizons Singapore

Whether the training is for one individual or several hundred employees in multiple locations across the globe, New Horizons has a training program to fit any company or any individual need. We deliver a full range of technical, application and business skills training solutions. Our training ranges from basic application and desktop productivity tools (i.e., Project, Excel, PowerPoint) to complex and integrated business systems (i.e., information security, ITIL, Microsoft, Cisco and Novell). New Horizons offers classroom, mentored and distance learning options for virtually every desktop application used in the world of business

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