- Duration: 2 Hours
Course details
Troubleshooting skills are something that everyone, from the server or network administrator to the everyday user, should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate issues that occur on sophisticated server hardware and network infrastructures. This course introduces hardware and software troubleshooting. It covers some of the common issues that can occur along with their fixes and some of the useful tools that can be employed in the troubleshooting process. This course also describes troubleshooting theory and recommended procedures. The course maps to CompTIA's Server+ exam, SK0-003, and covers the following exam objectives: 6.1 Explain troubleshooting theory and methodologies; 6.2 Given a scenario, effectively troubleshoot hardware problems, selecting the appropriate tools and methods; and 6.3 Given a scenario, effectively troubleshoot software problems, selecting the appropriate tools and methods.
- recognize appropriate actions to take when following the steps of the general troubleshooting process
- sequence examples of the steps of the general troubleshooting process
- recognize hardware problems given events you may observe when booting a server
- match hardware diagnostic tools to their corresponding purposes
- troubleshoot given hardware problems
- recognize common software problems
- match the causes of common software problems wi
About New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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