Course details

In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Course Outline

1 - Hardware Fundamentals

  • Computer System Components
  • Storage Devices
  • Device Connections and Interfaces

2 - Operating System Fundamentals

  • Personal Computer Operating Systems
  • Windows Control Panel Utilities
  • Command Line Tools
  • Windows Security Settings
  • Windows Operating System Tools

3 - Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication

4 - Peripheral Components

  • Install and Configure Display Devices
  • Install and Configure Input Devices
  • Install and Configure Expansion Cards
  • Install and Configure Multimedia Devices

5 - Managing System Components

  • Motherboards
  • CPUs and Cooling Systems
  • Select and Install Power Supplies
  • RAM Types and Features
  • Install and Configure Storage Devices
  • Configure the System BIOS

6 - Installing and Configuring Operating Systems

  • Implement Virtualization
  • Install Microsoft Windows
  • Windows Upgrades
  • Windows Preventive Maintenance

7 - Customized Client Environments

  • Standard Clients
  • Custom Client Environments

8 - Networking Technologies

  • Physical Network Connections
  • TCP/IP
  • Network Connectivity
  • Ports and Protocols
  • Set Up and Configure Windows Networking
  • Networking Tools

9 - Installing, Configuring, and Maintaining SOHO Networks

  • Install and Configure SOHO Networks
  • Network Security

10 - Supporting Laptops

  • Laptop Hardware and Components
  • Install and Configure Laptop Hardware Components

11 - Mobile Computing

  • Mobile Device Technologies
  • Configure Mobile Devices

12 - Supporting Printers

  • Printer Technologies
  • Install, Configure, and Maintain Printers

13 - Security

  • Security Fundamentals
  • Security Threats and Vulnerabilities
  • Security Protection Measures
  • Workstation Security

14 - Troubleshooting Hardware Components

  • Troubleshooting Theory
  • Troubleshoot Video and Display Devices
  • Troubleshoot Hard Drives and RAID Arrays
  • Troubleshoot System Components
  • Troubleshoot Laptops
  • Troubleshoot Printers

15 - Troubleshooting System-Wide Issues

  • Troubleshoot Operating Systems
  • Troubleshoot Wired and Wireless Networks
  • Troubleshoot Common Security Issues

Related Certifications:

  • CompTIA A+ 2012 Objectives

Related Exams:

  • CompTIA A+ 220-802
  • CompTIA A+ 220-801
Updated on 08 November, 2015

About New Horizons Ireland

With a very convenient location next to Jervis street in Dublin 1, we offer a wide range of IT and business skills courses and we can also send our instructors to your location.

We are 100% Irish owned, but we are also part of the largest independent IT Training Provider, New Horizons Computer Learning Centres who deliver more courses than any other IT training company.

Because we're local, we understand the needs of business and individuals in our community. Whether you choose to take classes in person or online, you're always welcome to call or stop by.

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