- Duration: 3 Hours
Course details
- This course focuses on general troubleshooting when working with PCs, including the common tools used for troubleshooting, how to troubleshoot networks, and how to troubleshoot security-related issues. This course also deals with troubleshooting common hardware and software problems when working with video, laptops, and printers. This course prepares the learner for CompTIA A+ exam 220-802.
- recognize how to troubleshoot Windows issues that occur after startup
- recognize how to troubleshoot driver related issues
- distinguish between blue screen errors and system lockup errors
- specify the network troubleshooting approach that should be used in a given scenario
- troubleshoot network and Internet connection issues
- describe the options for dealing with malware
- recognize the steps to take to clean an infected system
- determine how to deal with specific system problems
- troubleshoot network problems
- propose solutions to deal with security issues
- match each video issue with its probable cause
- prepare a laptop for servicing
- match the considerations involved in performing specific laptop maintenance tasks to the appropriate tasks
- recognize how to isolate the source of a printer problem
- describe how to troubleshoot printers
- determine the source of display and printer issues
- troubleshoot laptops
About New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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