Objectives :

This program aims to rehabilitate and develop the skills of the staff, especially the new ones in the banking and financial system and increase inform them of the various aspects of the job Altler.

- Deposits and banking services
- Fast transfers
- Bank cards and electronic banking services
- Fraud detection signatures and documents
- Detect counterfeiting local, Arab and foreign currencies
- Information security and dealing with confidential figures
- Compliance and anti-money laundering
- Business Continuity Plan
- How to deal with criticism
- The ethics of the banking profession
- Customer Service Skills
- Positive thinking and management of work stress
- Altler staff.

The Central Bank of Jordan began in 1965 to study the necessary means of setting up a team for theoretical and practical training aimed at promoting human cadres of the banking and financial sector and study its employees needs and satisfy their desires to advance their scientific and practical abilities . These efforts culminated in the creation of the Institute of Banking Studies in accordance with Article (37) Paragraph (d) of the Central Bank of Jordan Law and in accordance with the Institute,s Articles of Association No. (69) issued on 1970. The Institute   was   officially   inaugurated on   October 9, 1971 and was housed then at the Central Bank,s premises.

In the early 1990,s , the  Institute  witnessed a new stage ; the construction of the Institute,s permanent   headquarter   in  Tla,a  Al  Ali ,  a suburb of the capital  Amman . The complex was constructed on an eight dunums plot of land and comprised of administration units, academic and training activities halls, library, laboratories, cafeteria, health clinic and a multipurpose hall. Also , the Institute has two branches, one in Irbid and the other in Aqaba.  The purpose of  these  branches is to widen the distribution of academic and training activities conducted  by the Institute to cover the various regions of the Kingdom.

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