Competency Based Interviews (CBI)

Course details

What is competency-based interviewing?

• Traditional versus competency based interviews
• Advantages and disadvantages of different interview approaches

Fundamentals of the competency-based interviews

• The structure
• Skills & Competencies
• Interview questions

Before the interview

• Job specifications
• Developing the matrix
• Conducting a job analysis
• Identifying competencies and performance dimensions

Structure of the interview

• Introductions
• Brief discussion about the job
• Validation of technical or functional skills
• Interviewee's opportunity to ask questions
• Close out or next steps

Developing the interview questions

• Developing the interview questions using approach

Developing an interview format

• The formulation of competence frameworks
• Developing competencies for specific roles
• Creating the structure
• Gathering predictive information
• Types of interviews

Behavior analysis

• Verbal and non-verbal
• Observing and analyzing body language
• Visual, auditory and kinesthetic

Interviewing techniques

• Developing a rapport and making the candidate feel welcome
• Active listening skills
• Recording and valuing responses
• Concluding the interview

Common errors interviewers should avoid Updated on 15 May, 2019 - Read Less