Communications and Work Experience

Course details

Course Aims

• This course aims to develop learners’ understanding of the importance of effective communication.
• Students will develop the skills to communicate confidently in a variety of work and interpersonal situations.
• Participants will learn to use current communications technology and a variety of media and develop basic writing skills for work.
• Participants will take part in career planning and preparation and gain work experience.

Course Content

• Students will be trained in:
• Communications 5N0690
• Understanding the communication process, barriers to effective communications and the effects of perception, attitude, beliefs and culture on the outcomes of the communication process.
• Developing effective interpersonal communication skills, assertiveness training, practising and gaining confidence in a variety of situations, e.g., dealing with clients, dialogue and negotiating for ourselves, interviews, information provision, advocacy, meetings, professional presentations, etc.
• Reading, analysing and critiquing the written word.
• Writing skills in areas such as business correspondence, e-mails, reports, research assignments and personal writing.
• Use of visual and non-verbal communication.
• Using communications technology efficiently and appropriately in business or office settings and appreciate the implications, issues and legislation related to the use of ICT and information systems.

Work Experience 5N1536

• The work experience module offers an opportunity for learners to demonstrate work-based competences under supervision in their chosen field of learning.
• The aim of the module is to enhance participants’ career development, prepare them for the work environment and consolidate the knowledge gained in other vocation-related modules. They will explore vocational areas of interest, research employment opportunities and gain work experience which will help further career goals.
• Participants will conduct a personal skills analysis, prepare a professional CV and personal statement, prepare and practice for job interviews.
• Learners will be encouraged to evaluate the skills gained through work experience and set goals for their continuing career development.

Course Work

• Assessment will comprise of assignments and skills demonstrations.
• Successful candidates will be awarded FETAC level 5 Component Certificate in communication

Entry Requirements

• FETAC Level 4, Leaving Certificate or Leaving Certificate Applied, mature students with relevant work or life experience, English language proficiency if appropriate.