Communication Styles

Course details

Different people have different communication styles and it is generally true that we all feel comfortable with the people of similar communication styles as we understand their messages easily and there is less chance of confusion about their conveyed messages or their motives and we get quickly connected with them. To avoid disrupted communication at workplace, it is required to learn and enhance our understanding with all other communication styles effectively.
The most essential thing to consider about communication styles is that the distinctions are genuine and largely unconscious. Highly efficient communicators learn to be familiar with the various communication styles with assertiveness.
Assertiveness is the worth of being confident and self-assured without being hostile or aggressive. Assertiveness involves our acts in a confident and convinced manner. It is significant for an individual to be assertive to express his opinions and feelings effectively. Enhancing assertiveness can assist an individual in personal and professional life both.
This unit demonstrates the various communication styles and describes the concept of creating a positive self- image along with the techniques for the workplace. The content covers several key topics named as dichotomies in theory, dichotomies in action and assertiveness along with the assertive formula. Learn how to deliver your messages and how to expressing ‘No’.

Objectives:

After the completion of this course learners will be able to;

• Discuss how to deal with situations assertively.

Program Content:

Lesson(s):
Introduction to Communication Styles
Topics:

• Dichotomies in Theory
• Dichotomies in Action
• Creating a Positive Self-Image
• Techniques for the Workplace
• Delivering Your Message
• Assertiveness
• The Assertive Formula
• Expressing Your No "

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials
• The benefit of applying for NUS extra Discount Card.

Updated on 19 November, 2017