Course details
This Effective Communications Training Course helps people communicate effectively, appropriately and clearly in all situations. This is a great course for everyone as the benefits can have a positive effect on every aspect of their life. Learn to understand how you communicate, how others communicate and adjust to meet their needs.
This will help them receive your message more clearly and improve relationships in general. If you have never completed a Communications Course of this type you are missing out on awareness and understanding of fundamental concepts that can have a profound effect on your life and success in the workplace.
Objectives
Upon the completion of this course, the participant will be able to:
- Identify their Personality Type & communication preferences using our proprietary Profiling Tool CHOIce Learn to recognize other people's Personality Types & communication preferences
- Master adjusting one's own communication approach based on need
- Identify barriers to effective communication and how to overcome them
- Effectively utilize tone
- Develop nonverbal & Para verbal communication skills
- Master the S.T.A.R. method for speaking on the spot
- Learn to use body language appropriately
- Learn to listen actively & effectively
- Gain insight into asking open questions
- Use appreciative inquiry as a communication tool
- Learn to establish common ground with others
- Use "I" messages
- Learn to adeptly converse and network with others
Course Structure
This course uses interactive training methods of a combination of lecturing; large and small group discussion; group and inpidual exercises; and instructional feedback
Program Contents
Module 1: Getting to know yourself.
- Understanding others
Module 2: Making allowance for others CHOIce and circumstance
- Consider your approach
Module 3: Understanding Communication Barriers
- Para verbal Communication Skills
- Non-Verbal Communication
- Speaking Like a S.T.A.R.
Module 4: Active Listening Skills
Module 5: Asking Good Questions
Module 5: Asking Good Questions
Module 7: Mastering the Art of Conversation
Module 8: Conversational Psychology
Updated on 08 November, 2015Course Location
About Qatar Finance & Business Academy
Qatar has taken significant steps towards creating a modern, knowledge-based economy, as the basis for a stable and sustainable future.
In order to live up to this revelation, We_They was established in 2009 under the auspices of Qatar Financial Centre Authority - QFCA to raise the financial services industry standards and help organizations and professionals achieve their learning and business objectives, thus aligned with Qatar 2030 vision.
We specialize in providing training and developing the financial sector. We believe that such an investment is a key strategy to support a modern, industrialized, knowledge-based economy.
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