Course details

The aim of this program is to train the participants on the successful communication skills in the work environment.

Learning outcomes

By the completion of this program, learner will be able to:

  • Understand the Communication Process
  • Identify the communication barriers
  • Differentiate between the communication methods
  • Apply better listening skills
  • Implement better communication strategies

Who should attend or potential job occupations

This courses is designed to suite each of the following roles:

  • Secretary
  • Team leaders
  • HR Officers
  • Administrators
  • Sales/Marketing personnel
  • Students
  • Help Desk
  • Security/Safety Officers
  • Any interested individual

Program Sector

Soft Skills

Topic / Content outlines

  • Definition of communication
  • Definition of communication elements
  • Communication process
  • Barriers of communication
  • How to improve listening skills
  • How to communication with different personalities
  • How to resolve communication conflicts
  • Selecting the best communication strategy
Updated on 08 November, 2015

About Alwasat Training & Development Institute

Al-Wasat Training & Development Institute ( WTDI ) is headquartered in the Kingdom of Bahrain, and serves the Gulf market.

WTDI offers training for advancing careers of learners through gaining and improving skills and knowledge.

WTDI provides accredited, highly relevant programmemes in journalism, media, public relations and management.

WTDI provides individuals and corporations with state-of-the-art training in a variety of market-oriented courses and workshops covering core areas of interests, as well as soft skills and specialized topics such as leadership, quality, environment, e-learning, marketing, graphics and web development.

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