Course details
Learning Outcomes
- listen effectively
- develop empathy
- develop high-level relationship skills
- recognise the critical importance of good internal communications
- construct and deliver effective briefings
Participants will learn how to:
Programme Outline
- The critical need to communicate
- Effective two-way communication
- Creating time for communication
- Emotional Intelligence – a management competency
- Planning for change in communications
The following themes are addressed:
Programme Methodology
The programme uses high-level case studies, presentations, team exercises and self-inventories to identify communication needs – both personally and organisationally
Updated on 08 November, 2015About Positive2Work Skillnet
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