The ability to convey information to another effectively and efficiently. Business managers with good verbal, non verbal and written communication skills help facilitate the sharing of information between people within a company for its commercial benefit.

Communication is much more than words going from one person’s mouth to another’s ear. In addition to the words, messages are transferred by the tone and quality of voice, eye contact, physical closeness, visual cues, and overall body language.

Course Outline

  • Introduction to Communication Skills
  • What is communication
  • Communication process
  • Perspectives in Communication
  • Visual perception
  • Language
  • Elements of Communication
  • Face to face communication
  • Tone of voice
  • Body language
  • Verbal communication
  • Communication Styles
  • Basic Listening Skills
  • Self-awareness
  • Active listening

Established in 1993, in Egypt, the Group is specialized in Human Resources Solutions. We_They Group has two subsidiaries; We_They and Top Business Limited. Top Business Human Resources Consultants offers Human Resources Outsourcing and Salary Administration, Human Resources Consultations and Management Development, Public and Tailored Training and Conferences & Exhibitions Management. We_They Limited offers Local and Overseas Recruitment and Assessment Centers.

See all Top Business HR courses

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