Communication in Logistics and Transport The Chartered Institute of Logistics and Transport

Course details

Flows of information in logistics and transport are as fundamental as the flows of goods, materials and people. Such information flows occur not only internally within companies, but also between external suppliers, contractors, and customers. All organizations generate large amounts of data originating from different sources covering the strategic, tactical and operational levels and functions of logistics and transport organizations. Clearly, information is of no use unless it can be communicated effectively. The implementation of good communication practices will ensure that data reaches those who need it in a format to effectively utilize it. Organizations need communication networks along which information can flow with minimum disturbance.

Course Objectives

  • Influence of Organizational Structures on Communication
  • Range of stakeholder groups, needs and conflicts
  • Requirements for successful internal and external communications
  • Principles of effective communications
  • Communications channels, media and techniques for different purposes
  • Role of information/communications technology [ICT] in organizations
  • Principles of effective communication for maximum customer satisfaction

About The Chartered Institute of Logistics and Transport

CILT Egypt is the local branch of the Chartered Institute of Logistics and Transport – CILT International - the premiere professional body for those engaged in sectors related to transport and logistics. Established in 1919 and receiving its Royal Charter in 1926, CILT has an exciting history behind it, but is always adapting to stay consistent with current logistics and transport issues. 

The principal objective of the Institute is “To promote and encourage the art and science of logistics and transport” through both its membership and networking activities and its educational qualifications.

As the sole representative of CILT in Egypt, we are responsible for the promotion and administration of institute membership. CILT Egypt is also entrusted oversight of professional qualifications delivery by accredited training providers.

CILT Egypt also provides support to policy makers and practitioners in both government and the private sector in the elaboration and implementation of strategies and action plans that serve to improve their performance and increase their competitiveness.

It is also worth mentioning that CILT Egypt offers its members the opportunity to establish links with logistics and transport practitioners around the globe as well as have access to interna-tional best practice in logistics and transport through their participation in forums, symposia, conferences and seminars organized by the CILT Community worldwide as well as other international and regional organisations. 

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