Communication and Presentation Skills for Female Professionals For Ladies Only

Course details

Why Attend

In a world where exchanging information has become a, if not the, principal activity of our daily work and lives, it is essential to understand and utilize every possible tool of communication. Whether writing business emails, preparing and delivering a formal presentation, or using social media to reach a target audience; it is essential to know how to create a powerful message and deliver it in the most impactful way possible, while adapting to a multi-cultural audience.

Within a comfortable and encouraging environment, women taking this course will learn and practice tools to enhance their oral, written and visual communications. Moreover, participants will learn how to ace their first seven seconds of any meeting or interaction, how to use personalized style and color psychology to their advantage, and how to read and use body language effectively. Participants will also learn what causes conflict and how to avoid it through good communication skills in various settings.

At the end of the course, participants will be able to apply what they learned to develop and deliver a professional message or presentation. This course will have a long-term, positive impact on each participant, her organization and her career.

Course Methodology

Participants are encouraged to interact, and share experiences and reflections to create a positive learning experience. Videos, discussions, group work, exercises, role plays and individual presentations are all used to achieve a pro-learning environment on this course.

Course Objectives

• Understand how the process of communication works
• Use all their tools of verbal and non-verbal communication effectively
• Communicate their qualities in the first seven seconds for the best first impression
  
• Read and use body language to their advantage
• Avoid misunderstandings and conflicts resulting from miscommunication
• Learn how gender and culture could affect communication
• Present like a pro: in person, in writing, on the phone and online

Target Audience

Target Competencies

• Oral Communications
• Written Communications
• Controlling conversations
  
• Creating Presentations
• Presentation Skills

Course Outline

• Essentials of communication
  • Defining communication- The starting line
  • Elements of communication
  • One-way versus two-way communication
  • Effective communication
  • Listening - A deliberate process
    
  • Barriers to communication
  • Minimizing noise
  • Perception, self concept and stereotyping
• The power of non-verbal communication
  • The first seven seconds
  • Elements of silent language
  • Body types
  • Dress styles for your body type
  • Reading others and interpreting gesture clusters
  • Using body language to your advantage
  • Color power - Using color psychology to your advantage
  • Using your voice - The magic tool
• Conflict, gender, and culture
  • Communication styles and personality types
  • How misunderstandings happen
  • Discussion versus argument
  • How to handle conflict successfully
  • Communication in a multi-cultural setting
  • How gender can affect communication
  • Social media communication
  • Visuals and creative communication
• Preparing effective presentations
  • You are the message
  • Knowing your audience
  • Knowing your context
  • Constructing a logical outline
  • Gathering supporting material
  • Timing and practice
  • Set up and technology
  • What not to do
• Delivering effective presentations
  • Succeed before you even start
  • Relaxing and focusing
  • Your first 30 seconds
  • Finding your personal voice
  • Connecting with your audience
  • Handling unpleasant surprises
  • Ending on a high note
  • Soliciting action