Course details

This workshop will deal with the issues of boundaries in patient volunteer interactions, both in practical help and in coping when patients talk about their feelings; the question of confidentiality when speaking to a relative: recognising one's limits and knowing from whom to ask for help.

Participants will engage in carefully researched and scripted short scenarios, performed by professional actors. The skilled facilitator links the participants, the characters and the material to make maximum use of the varying experience, knowledge and skills of the volunteers. Using a range of techniques, volunteers will have the opportunity to share ideas, experiences and knowledge while teasing out possible solutions.

Updated on 08 November, 2015

About Milford Care Centre

The overall infrastructure at We_They has changed dramatically over the years since the establishment of Milford House Nursing Home by the Little Company of Mary in 1928. Despite these physical changes we, as a healthcare facility, have strived to ensure that we continue to deliver the highest quality and safe care to our residents, patients and visitors. Today we still uphold the core message of the Little Company of Mary which is reflected in our Mission Statement.

I hope you will have time to browse through our site to see the full range of services we can now offer to our service users and see the supports we provide for family members. We believe that the people we serve deserve only the best and that is what we seek to achieve through our continuous improvement policies and training. Our job here in We_They is to make a positive difference to people’s quality of life and this is a role that we take very seriously.

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