Course details
Dementia is common among the elderly particularly with the aging population in Singapore. With the loss of memory, talking to these dementia patients could be very exhausting, especially for someone who is taking care of the dementia patient.
The course aims to equip caregivers with the knowledge and skills in understanding of how to communicate with dementia patients.
Who should taket this course?
Foreign domestic helpers of the dependent elderly will benefit from the course.
What will I learn?
After the course, learners will be able to:
- communicate effectively with dementia patients
- show understanding of dementia patients' conditions at various stages of dementia and how they adversely affect the intellectual capacity, particularly their communication skills
- demonstrate understanding of the patients' needs and capabilities
- target to meet the elderly's needs through effective communications
How will I be assessed?
Student attendance at all lesson sessions will be monitored and should be maintained to a minimum level of 75% attendance.
Entry Requirements
Foreign domestic helpers of seniors or persons with disabilities who are Singaporeans or Permanent Residents
Updated on 18 March, 2019Course Location
About CSM Academy International
CSM Academy was established since 2005 as a Private Education Institute to deliver Service Management programmes with a major focus on healthcare services education. We have developed our own intellectual property programmes in Aged Care, Therapy Services, Biomedical Science and is partnering with a UK University to deliver their BSc Nursing, MSc Clinical Research, MSc Health Administration and MSc Nursing Gerontology and/or Palliative Care in Singapore. Good Customer Service is not just the duty of the frontline staff. It should permeate throughout the organization whereby senior management has to believe in it and walk the talk in order to create a service culture in the company. Service is not just for the frontline staff but for everyone in the company. Thus, studying for a course in service management will provide you with a qualification that is always in demand in all industries and will give you the competitive advantage in your career advancement. CSM Academy International specialises in Service Management programmes with a focus on healthcare services.
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