College SA Expert Certificate: Massage Techniques College supported learning
Price: TBA
  • Duration: 24 Months

Course details

Entrance Criteria

  • Grade 10
  • Learners must be at least 16 years of age
  • The ability to read and write in English

Course Structure

Introduction to Business English

  • Introduction to communication
  • Non-verbal communication
  • Business writing
  • Speaking, listening and reading skills
  • Meetings
  • Presentations
  • Work readiness

Anatomy and Physiology

  • About Anatomy and Physiology
  • Cells and tissues
  • Skin, hair and nails
  • The skeletal system
  • Muscles and the muscular system
  • The lymphatic system
  • The nervous system

Professional Salon Skills

  • Personal presentation
  • Effective communication
  • Verbal communication
  • Non-verbal communication
  • Observation skills
  • Communicating and working together
  • Written communication Salon services
  • Dealing with customer complaints
  • The Receptionist - communicating telephonically
  • Assessment techniques and questioning the client
  • Questioning techniques
  • Face mapping
  • Contra-indications
  • Contra-actions
  • Hygiene and avoiding cross-contamination
  • Personal hygiene
  • Salon hygiene
  • Client hygiene

Business and office administration

  • Office equipment and ergonomics
  • Filing systems and record management
  • Reception duties
  • Dealing with customer queries
  • Travel and events management
  • How to manage yourself in the workplace
  • Banking, cash control and the business information manual

Introduction to massage

  • Introduction
  • Understanding massage
  • Getting ready for massage
  • Body therapy and aftercare

Hand and foot massage

  • Preparing for massage
  • Hand massages
  • Foot massages
  • Massages for all ages
  • Caring for hands and feet

Indian head massage

  • An ancient art in a modern world
  • Healthy body, healthy mind
  • Indian head massage techniques

Excellence in Service:  Basic

  • Customer service fundamentals
  • Customer service skills
  • Customer management
  • Customer communication

Networking for success

  • Understanding successful networks
  • Building networking relationships
  • Refining your professional presence
  • Bell ringing telephone techniques
  • Networking via e-mail and the internet
  • Networking power of self-promotion
  • Special networking challenges

Entrepreneurship

  • Entrepreneurship and small business management in perspective
  • Key success factors of entrepreneurs
  • Basic business concepts
  • The business environment
  • Identification of feasible small business ideas
  • The development and evaluation of business ideas
  • Determining the feasibility of the business idea
  • The viability of a business idea
  • Perform a viability study for a proposed business idea
  • The business plan
  • Setting up a business
  • Factors to consider when choosing the location of a business

Financial Management:  Basic

  • Basics of accounting
  • The accounting cycle
  • The income statement
  • The balance sheet
  • Other financial statements
  • Budgeting

Full Body Massage Techniques

  • Basic Skills and Techniques
  • Back, neck and shoulder massages
  • Leg and Arm massages
  • Abdominal and rib massages
  • Self-massage techniques
  • Oils and massage

Excellence in service:  Advanced

  • Service standards
  • Service teams
  • Customer loyalty
Updated on 08 August, 2016

About College supported learning

We are a Private, FET-level College in South Africa, registered and accredited by a number of regulatory bodies. Please click HERE to go to Our Accreditation page.

We provide distance education to students all over the country, and cater for students from a wide variety of academic and cultural background. Our courses cover an extensive range of subjects, including business, management, computer studies, sports and fitness, beauty therapy, child care, technical studies, writing, wedding planning, and many more.

At College SA, students can study National Qualifications, or, unaccredited Provider Programmes.

See more at: http://www.collegesa.co.za/about-us.html#sthash.TxUCeUrO.dpuf

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