Coaching Skills

Course details

On completion of this course, learners will be able to:

Define the term Coaching

List the benefits of systematic and structured coaching

List the roles of a coach

Carry out the proper steps in coaching

Improve employees' performances through coaching

Course Outline:

This course will cover:

Definition of the term Coaching

Benefits of structured coaching

Roles of a coach

Understanding the trainees

The four steps towards effective coaching

Applying proper coaching techniques

Improving employees' performances

Skills practice/ Video case studies/ Project presentation

For Whom:

Suitable for Line Leaders, Supervisors, Instructors and Experienced Operators.

Entry Requirements:

Participants are assumed to:

Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System (ESS) level 3 and above;

Be able to read and write English at a proficiency level equivalent to ESS level 3 and above; and

Be able to manipulate numbers at a proficiency level equivalent to ESS level 3 and above.

Training Medium:

This course can be conducted in either English or Mandarin.

Training Methodology:

This course is delivered through lectures, group activities and demonstration.

Assessment Methodology:

Skills Practice and written test are conducted at the end of the course.

Certification:

A Certificate of Proficiency will be awarded to trainees upon completing and passing the tests. Otherwise, a Certificate of Participation will be issued to those who attained a minimum attendance of 75%.