Course details
In a work environment, coaching has been described as the quickest and most effective method for developing members of staff. Adopting coaching as a management style leads to self-motivation and an attitude that is orientated towards solutions and continual improvement rather than problems and avoidance. Coaching is about supporting people to learn instead of telling them what the answers are.
Content
The coaching model
- Steps in the coaching process
- Improving inpidual performance though coaching
- The GROW model of coaching
- Setting coaching goals
- Advantages and disadvantages of coaching
- Meeting organizational goals through inpidual coaching
Questioning and listening
- Role of questions in the coaching process
- Different forms of questions
- Facilitating the GROW model through selective questioning
- Using questions to reframe and challenge
Building the coaching relationship
- Role of the coach
- Coaching role V other helping roles
- Building rapport
- Gaining commitment for coaching objectives
- Agreeing outcomes and managing expectations
- Aligning coaching with learning styles
- Challenges in the coaching relationship
Building personal effectiveness as a coach
- What makes a good coach
- Values and beliefs
- Challenging limiting beliefs
- Giving positive and negative feedback
- Empowering and encouraging positive attitudes and behaviours
- Overcoming barriers to performance
- Preparing plans for inpidual coaching
- Maintaining records of outcomes
- Monitoring progress
Course Location
About Health Management Institute of Ireland
The Health Management Institute of Ireland (HMI) is the professional body for healthcare managers across all sectors of the health service in the Republic of Ireland. The HMI is dedicated to meeting the needs of the modern healthcare manager by providing its members with up-to-date and relevant information; training and professional development services; and networking opportunities.
Inform
As a professional body for managers, the HMI is at the forefront of informing and educating Irish health service managers and providing opportunities for information exchange.
Educate
Their high quality and innovative training, education and eLearning interventions are aimed at building the competence and confidence of health service managers and staff. They offer a wide range of programmes and training related services.
Involve
The activities of the HMI are focused on the inclusion and involvement of all Their members. Their regional structure and associated events and regular Forum for Manager series enable local engagement and networking opportunities among Their members.
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