One of the key qualities of highly successful leaders is the ability to coach effectively. In this workshop, leaders learn how to successfully coach using various tools and techniques. They learn the C.O.A.C.H. model, which assures that any coaching session is remarkably effective and productive.

Course Objectives

At the end of this workshop participants will be able to:

  • Differentiate 'coaching' from 'management'
  • Identify individual motivation strategies and tailor individual coaching sessions
  • Improve performance through advanced communication approaches
  • Create immediate, sustainable improvements in performance
  • Apply the coaching model in the workplace
  • Implement practical, results focused personal action plans for team members
  • Inspire team members to drive performance towards the exemplary
  • Remove barriers that hold the team back from achieving more

Course Outlines

  • The managers' role as a coach
  • Coaching and training
  • Qualities of the effective coach
  • Identifying learning needs
  • Identifying individual learning styles
  • Personal learning styles
  • Identifying barriers to learning
  • Structuring the coaching session
  • Setting objectives and targets
  • Coaching the new team member
  • Delegation and empowerment
  • Motivation
  • Managing the poor performer
  • Feedback skills
  • Monitoring performance
  • Validation and evaluation

We_They was founded in 1988 with the aim of providing first class training and consulting services, enabling our clients to improve and sustain a valuable competitive advantage, hence, making a positive contribution towards their success. Working closely with national and multi-national companies, we offer global experience coupled with practical, local expertise.  

We aim to deliver innovative yet practical business solutions, from concept formation to implementation and evaluation. BLI’s depth of service and global reach translates into seasoned knowledge for tailoring our services to our clients’ specific needs. 

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