Coaching and Mentoring Training

Course details

Through our Coaching and Mentoring training course, new Mentors will learn effective strategies that build trust, rapport and break down the obstacles for growth in their staff.

This PD Training Coaching and Mentoring course will empower you with the behavior, knowledge and skills to help develop and motivate others in a constructive manner. With the use of efficient coaching and mentoring skills, you can help boost an individual or team's overall performance.

Outcomes

In this course participants will:

• Understand the G.R.O.W. model and apply it
• Learn to set appropriate, effective goals using the S.M.A.R.T. technique
• Learn how to recognise the current state or reality of an employee's situation
• Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
• Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
• Understand the importance of building & fostering trust with employees
• Master the art of giving effective feedback while maintaining trust
• Recognize & overcome common obstacles that are holding employees back
• Know when it is the right time to stop coaching an employee
• Learn to continue to transition an employee to other opportunities for continued growth

Foreword:

• In today's environment of changing technology and evolving organizations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organization.
• About 6 out of 10 (59%) organizations currently offer coaching or other developmental counseling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organizations said they plan to offer such coaching within the next year.
• Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships.  This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

MODULES

Lesson 1 
Defining Coaching and Mentoring

• What is Coaching?
• What is Mentoring?
• Introducing the GROW Model

Lesson 2 
Setting Goals

• Goals in the Context of GROW
• Identifying Appropriate Goal Areas
• Setting SMART Goals

Lesson 3 
Understanding the Reality

• Getting a Picture of Where you are
• Identifying Obstacles
• Exploring the Past

Lesson 4 
Developing Options

• Identifying Paths
• Choosing your Final Approach
• Structuring a Plan

Lesson 5 
Wrapping it all Up

• Creating the Final Plan
• Identifying the First Step
• Getting Motivated

Lesson 6 
The Importance of Trust

• What is Trust?
• Trust and Coaching
• Building Trust

Lesson 7 
Providing Feedback

• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development

Lesson 8 
Overcoming Roadblocks

• Common Obstacles
• Re-Evaluating Goals
• Focusing on Progress

Lesson 9 
Reaching the End

• How to Know When You've Achieved Success
• Transitioning the Coachee
• Wrapping it all up

Lesson 10 
How Mentoring Differs from Coaching

• The Basic Differences
• Blending the Two Models
• Adapting the GROW Model for Mentoring
• Focusing on the Relationship