Coaching and Mentoring Skills for Managers HNI Training & Coaching

Who Should Attend:

  • Senior Managers & Middle Managers
Course Objectives:

  • Understand the difference between Coaching and Mentoring
  • An overview of the impact a coaching culture has on achieving business results
  • Learn how to structure a complete coaching relationship with your employees
  • Identify how to link coaching to performance management and staff development plans
  • Understand how to facilitate, guide and close discussions while managing conflict
  • Learn how to empower staff to succeed with less demands on your effort and time
  • Familiarity with giving and receiving collaborative and constructive feedback
  • Explore how to build on and credit other people's ideas to improve performance
  • Familiarity with GROW model emphasising the achievement of team goals
  • Learn how to help others find solutions by setting their own achievable objectives.
What will you gain?

By the end of this course you will be able to:

  • Identify key success factors for effective management using coaching techniques
  • Develop a clear set of guidelines and principles for a successful coach/mentor relationship
  • Use effective coaching tools to help you provide effective support for the coachee/mentee
  • Setting Goals for coaches/mentees and mapping out progress and development
  • Know how to give constructive and effective feedback for coaches/mentees development
  • Lead, coach and manage each team member to improve overall performance
  • Use improved understanding of behaviour to inspire motivation and commitment from your team and peers
  • Motivate your staff and eliminate procrastination to enhance their desire to perform and achieve
  • Save time and boost confidence by encouraging employees to take more control and responsibility
  • Increase productivity by replacing your team's "have to" attitude with a "want to" attitude
  • Understand how to assess the development needs of your employees
  • Tailor your coaching or mentoring style to suit each employee's need and personality.
 Course Content:

  • Background to Coaching and Mentoring in Business
    • The Rise of Coaching and Mentoring in Business
    • Defining Coaching and Mentoring, and understanding the difference
    • Theory X, and Theory Y for Coaching and Mentoring
    • How Coaching and Mentoring can help trigger and improve performance
  • Fundamentals of Coaching and Mentoring for Higher Employee Performance
    • Coaching and Mentoring: Essential Skills of a Transformational Leader
    • Roles and Responsibilities in the Coaching or Mentoring Relationship
    • Mind Frames of a Mentor/Coach
    • Impact of employee expectation
    • Overcoming Roadblocks to success
    • Learning Styles and the tailored approach
  • The Key Coaching and Mentoring Models Techniques
    • The OSKAR  Mentoring Model
    • Coaching for performance "The GROW" model
    • Creating the Vision and discovering Values
    • The Power of Questions
    • Setting SMART Goals
    • The Three Steps of Performance Management
  • Balance in the Corporate Coaching and Mentoring Process
    • Motivation as driving force to achievement
    • Code of Ethics and Confidentiality
    • The Importance of trust in the workplace
    • Providing and receiving constructive feedback
  • Practise, Practise, Practise (The Coaching Board Game).

Career Path

Leading People through an Effective Coaching Style

HNI Training and Coaching as a Dubai training center, is an innovator and leader in human capital development, providing world-class experiential corporate training solutions and services in English and Arabic to organisations in the MENA region. HNI Training and Coaching is amongst the leading training institutes in Dubai that currently offers training courses in Abu Dhabi, Dubai and Doha in 16 different categories.

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