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There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.

This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue.

Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.

How You Will Benefit

  • Develop our understanding of where the generation gap issue surfaces, and the impact it has on the modern workforce.
  • Understand and apply language that is specific to each generation currently in the workplace.
  • Explore organization strategies that overcome gap issues.
  • Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.

What You Will Cover

  • History in brief
  • Finding common ground
  • Silents, Boomers, Xers, Ys, and Millennials
  • Recruiting that bridges the gap
  • Pre-assignment review
  • Solutions
  • The value of planning
  • Holding on for the good times
  • Developing targeted retention strategies
  • What we really want
  • Introduction and Course Overview
  • You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
  • History in Brief
  • To begin, participants will look at how the generation gap is defined and where it comes from. Participants will also determine similarities and differences amongst themselves.
  • Finding Common Ground
  • As individuals, we have more in common at work than we may think. This session will teach participants how finding things that are in common can be useful when deciding how to approach differences.
  • Silents, Boomers, Xers, Ys, and Millennials
  • This session will look at common generation definitions in an effort to understand their history.
  • Recruiting that Bridges the Gap
  • During this session, participants will explore generation-specific factors that affect retention and recruiting.
  • Pre-Assignment Review
  • This session will review the pre-assignment and explore common generalizations.
  • Solutions
  • During this session, participants will identify targeted ways to appeal to different generations.
  • The Value of Planning
  • Participants will learn how succession planning and coaching can increase an organization’s sustainability.
  • Holding on for the Good Times
  • During this session, participants will look at the effect the generation gap has on retention.
  • Developing Targeted Retention Strategies
  • Next, participants will learn how to use the generation gap to their advantage when developing retention strategies.
  • What We Really Want
  • To wrap up the day, participants will explore how to use proven techniques to make our workplace engaging.
  • Workshop Wrap-Up
  • At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Whether you need a one-day onsite training course, full-service consulting, or if you are not really sure which solution will work, we can help.
ITBCG is a leading and innovative learning provider with over twenty years’ experience of providing best in-class learning solutions. We work in partnership with our customers to deliver flexibility, value and service. We develop innovative programs to ensure that every aspect of the learning development, delivery and administration of courses work to our clients’ benefit.
We provide IT and business skills learning to both the private and public sector companies and organizations. Our core training is focused on Cisco, Microsoft, CompTIA Citrix, EC-Council, Oracle, and ISC2 and best practice. This includes ITIL® Service Management and ISO, and PMI which is tied into business process improvement, project management, and business analysis and leadership development.
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