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- Locations: Sheikh Zayed Rd - Dubai Istanbul Sydney Kurla - Mumbai Munich England - United Kingdom Frankfurt The Hague Delhi
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
OverviewClient Relations Management (CRM) is a crucial aspect of a business strategy focused on building and maintaining strong relationships with clients or customers. The "Client Relations Management" course is designed to equip professionals with the essential skills and strategies necessary to effectively manage client relationships and maximize customer satisfaction. Geared towards sales professionals, customer service representatives, account managers, and business owners, this course offers a comprehensive understanding of CRM principles and practices.
The way they communicate and manage these relationships is key to successful client retention and brand reputation. In our Client Relationship Skills workshop, a blend of performing arts and business expertise will empower you with those all-important techniques for sustaining and strengthening the business-client bond. They can enhance every step of the corporate journey: whether early career managers looking to develop core skills, seasoned Account Managers honing skills; or a mixed group with a variety of needs and experience.
By the end of the course, delegates will have:
- Identify and prioritise key accounts
- Increasing business revenue through effective CRM
- The importance of client care in the business environment
- Contribution of Customer care towards to quality service
- Understand the benefits of high-level CRM and the part it plays in client retention
- Understanding the service excellence and its strengths
- Necessary attitudes for inspiring customer service
- Develop the important skills necessary for an effective Customer Relationship Manager
- Building rapport and creating strong working relationships
- Effective Communication between the clients
- Understanding the importance of interpersonal contact and behaviour
Course Location
About Global Business Advisor -Professional London Training Center
GBA Corporate, the name highlights as a one stop for diversified training. We are one of the most upcoming UK based training company offering extensive training with wide range of training courses. We are based in UK with venues across the globe, providing value training in 15 countries worldwide not only that we customise training as per requirement and even Be Spoke and can reach anywhere in the world for our Clients.
GBA Corporate is the name on which you can rely upon like our clients from diverse sectors across the globe. Our innovative and diversified training courses are designed and delivered by our recognized facilitators known for providing relevant courses in their region.
Our mission is to enhance the skills through our extensive variety of pioneering programs that will help the employees to explore new skills within themselves and build new perspectives though our varied nature.
Our Slogan is our Vision and our mission. It starts with getting to know what your training needs are, understanding in depth and connecting with best approach to deliver results thereby making connections."
Customer Relationship Management (CRM) Related Questions
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