Civil Aviation Management Programme

Course details

This course provides a broad perspective of how the various integral elements in the aviation industry interface with one another, and focuses on the multi faceted approach to managing a modern international airport. Participants will be able to identify pressing aviation concerns, develop strategies and design polices for effective management. The programme also provides updates on the latest developments in civil aviation, management best practices and offers possible solutions to deal with common and future challenges. It also serves as a platform for participants to network with fellow aviation counterparts from around the world. International best practices and Singapore Changi Airport's experience will be shared.

OUTLINE

•    Airport Management

                    -          Philosophy of airport management

                    -          Airport service quality management

                    -          Concessionaires' business concepts: Sharing by retail operator

•    Air Transport

                   -          Overview of ICAO, air transport law and regulations

                   -          Airhub development: The Singapore experience

                   -          Liberalisation of the aviation industry: From bilaterism to multilaterism

                   -          Singapore's new long-haul low cost carrier: What, why and how

•    Airline Business

                   -          Economics, planning, operations, distribution

                    -          Marketing airport to airlines

                    -          Financial outlook for privatisation of airlines, airports and air navigation service providers

                    -          Low cost carriers' business models

•    Airport Planning and Development

                       -          Airport master planning

                       -          Managing airport upgrading projects

•    Sustainable Aviation

                          -          Sharing on latest developments in aviation environment

                          -          CAAS air traffic management (ATM) initiatives in reducing emissions

                          -          Green airport concept: Case study on Terminal 3, Changi Airport

•    Aviation Safety Oversight

                       -          Air operators and approved maintenance organisation

                       -          State Safety Programme

                       -          Implementing safety management systems

                       -          Aerodrome certification: Singapore's perspective

                       -          Aircraft accident investigation and management

•    Aviation Security

                     -          Singapore's experience in aviation security oversight regulation

                     -          Crisis preparedness and management

                     -          Crisis communications

•    Air Navigation Services

                    -          Overview of the CNS/ATM system concept and latest developments

                    -          ATM concepts and harmonisation of NextGen and SESAR

                    -          Next generation air transport system

•    Crisis Management

                     -          Crisis management: Regulators' perspective

                     -          Crisis communications

                     -          Case study

•    Management

                          -          Change management for managers

                          -          Communicating with the public

•    Site Visits

                         -          Seletar Aerospace Park

                         -          Changi Airport Terminal

                        -          Singapore Air Traffic Control Centre

                        -          SAA Training Simulators

•    Group Discussion

                       -          Syndicate group

                       -          Group presentation

WHO SHOULD ATTEND

Managerial to senior management personnel from civil aviation authorities, airport authorities/ operators, air traffic services providers, airlines and other related industries with at least three years of working experience in aviation.