Course details
Overview:
The instructor-led course teaches students how to deploy and manage a Cisco Unified Communications Manager (Cisco UCM) version 9.x solution. Integration with Cisco Unified Communications Manager IM and Presence 9.x and Cisco Video Communication Server (VCS) is covered. New features of Cisco UCM version 9.x, such as uniform resource identifier (URI) dialing and intercluster lookup service (ILS), are also covered. Extensive practical labs offer additional opportunities to learn by providing exercises to select, configure, and troubleshoot Cisco UCM.
Objectives:
After you complete this course you will be able to:
- Describe Cisco UCM configuration and services
- Describe Cisco UCM integration with Cisco unified IM and presence
- Describe Cisco UCM integration with Cisco VCS
- Provision endpoints in Cisco UCM, including Cisco IP phones, Cisco video phones, and Cisco TelePresence® endpoints
- Implement Cisco UCM dial plans and call routing
- Configure URI dialing
- Implement the ILS
- Discuss and configure advanced call control features
- Identify and use Cisco UCM monitoring and troubleshooting tools
Content:
- Cisco UCM Configuration and Services
- Provisioning of Endpoints in Cisco UCM
- Cisco UCM Integration
- Cisco UCM Dial Plans and Call Routing
- Advanced Call Control Features
- Cisco UCM Monitoring and Troubleshooting
Course Location
About Global Knowledge Egypt
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