Unified Communications Architecture and Design (UCAD) course provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.

Target Audience

This course is designed for:

  • Network architects who design converged networks
  • System engineers who design customer and organization solutions
  • Network engineers who wish to understand the high-level design process

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
  • Identify the products and features required in the LAN environment to support Cisco Unified Communications call control
  • Calculate the WAN bandwidth requirements to support VoIP calls
  • Size the voice gateway
  • Size and locate the media resources
  • Identify the issues and components that make up a Cisco Unified Communications call control solution
  • Size and locate Cisco Unified Communications call agents and Cisco Unified Communications Manager 8.x
  • Design a correct dial plan
  • Explain issues that impact E911 requirements
  • Secure the voice network components

Course Outline

Cisco Unified Communications Architecture Overview

  • Cisco Unified Communications Features
  • Cisco Unified Messaging Components
  • Mobility and Presence Overview
  • Conferencing Products Overview
  • Contact Center Overview
  • Management Tools
  • Cisco Unified Communications Security

Designing the LAN for Cisco Unified Communications Call Control

  • Explaining Campus Evolution and Cisco Unified Communications
  • Connecting IP Phones
  • Designing High Availability at the Data Link and Network Layers
  • Reviewing LAN QoS for Cisco Unified Communications
  • Designing the LAN Access Layer for Cisco Unified Communications
  • Designing the LAN Distribution Layer for Cisco Unified Communications
  • Designing the LAN Core Layer for Cisco Unified Communications

Designing the WAN for Cisco Unified Communications Call Control

  • Provisioning Bandwidth
  • Designing WAN QoS for Cisco Unified Communications

Designing Cisco Unified Communications Call Control

  • Sizing and Selecting Voice Gateways
  • Designing Media Resources
  • Sizing and Positioning Cisco Unified Communications Call Control
  • Designing the Dial Plan
  • Designing Emergency Services
  • Designing a Secure Cisco Unified Communications Solution

EquiTrain –a pision of Equinox International- equips organizations with IT skills that are the lifeblood of modern corporate life, as Theyll as the professional expertise required for ensuring productivity and to remain competitive now and tomorrow.

At EquiTrain, They tailor end-to-end training solutions that incorporate both IT and business consultancy to the specific needs of each inpidual customer. They can equip yTheir IT professionals with all they need to quickly maximize yTheir new technology investments as Theyll as pushing forward absolute beginners on their road to IT proficiency.

They offer a broad range of IT and Management training cTheirses and certifications from top technology vendors with a choice of on-site or offsite, public or closed and local or abroad training. Their portfolio of cTheirses is supplemented by Their strategic training alliance with world's leading providers of learning solutions.

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