Course details

Unified Communications Architecture and Design (UCAD) course provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.

Target Audience

This course is designed for:

  • Network architects who design converged networks
  • System engineers who design customer and organization solutions
  • Network engineers who wish to understand the high-level design process

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution
  • Identify the products and features required in the LAN environment to support Cisco Unified Communications call control
  • Calculate the WAN bandwidth requirements to support VoIP calls
  • Size the voice gateway
  • Size and locate the media resources
  • Identify the issues and components that make up a Cisco Unified Communications call control solution
  • Size and locate Cisco Unified Communications call agents and Cisco Unified Communications Manager 8.x
  • Design a correct dial plan
  • Explain issues that impact E911 requirements
  • Secure the voice network components

Course Outline

Cisco Unified Communications Architecture Overview

  • Cisco Unified Communications Features
  • Cisco Unified Messaging Components
  • Mobility and Presence Overview
  • Conferencing Products Overview
  • Contact Center Overview
  • Management Tools
  • Cisco Unified Communications Security

Designing the LAN for Cisco Unified Communications Call Control

  • Explaining Campus Evolution and Cisco Unified Communications
  • Connecting IP Phones
  • Designing High Availability at the Data Link and Network Layers
  • Reviewing LAN QoS for Cisco Unified Communications
  • Designing the LAN Access Layer for Cisco Unified Communications
  • Designing the LAN Distribution Layer for Cisco Unified Communications
  • Designing the LAN Core Layer for Cisco Unified Communications

Designing the WAN for Cisco Unified Communications Call Control

  • Provisioning Bandwidth
  • Designing WAN QoS for Cisco Unified Communications

Designing Cisco Unified Communications Call Control

  • Sizing and Selecting Voice Gateways
  • Designing Media Resources
  • Sizing and Positioning Cisco Unified Communications Call Control
  • Designing the Dial Plan
  • Designing Emergency Services
  • Designing a Secure Cisco Unified Communications Solution
Updated on 08 November, 2015

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