Cisco Introducing Cisco Voice And Unified Communications Administration v8.1 (ICOMM) New Horizons Lebanon
Price: TBA

Course details

About Certification:

Students learn the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, like system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager.

Course Outline

  • Overview of Cisco Unified Communications Solutions
  • Overview of Administrator and End-User Interfaces
  • Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Endpoint and End User Administration
  • Enablement of End User Telephony and Mobility Features
  • Enablement of Cisco Unity Connection and Cisco Unified Presence
  • Cisco Unified Communications Solutions Maintenance

Course Objectives: 

  • Skills the Student will Learn Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows, including call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence 
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express 
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express 
  • Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications 

Technical Features of the Course

  • Call legs
  • Call signaling
  • Call flows and media stream flows
  • Telephony and mobility features
  • Voice mailboxes

About New Horizons Lebanon

As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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