- Location: St. Francis Hospice Raheny Station Road Raheny Dublin 5 Ireland
- Duration: 1 Day
Course details
This interactive workshop provides training for non-clinical staff whose work brings them into contact with bereaved people. The workshop will focus on communication skills training, responding to people who are distressed, angry or over-whelmed with life circumstances. The importance of self-care when dealing with these challenging circumstances will also be explored.
The content will include:
- Impact of illness and understanding the different responses to loss
- The importance of self- awareness
- Active listening skills, acknowledging boundaries and terminating calls
- Dealing with distress anger and emotion – Case Studies
- The importance of self-care
The aim of the course is to explore and enhance your knowledge and skills in relation to effective communication with bereaved people.
Updated on 08 November, 2015About St. Francis Hospice
In 1988 a need was identified for a hospice on the north side of Dublin. The Irish Hospice Foundation asked the Daughters of Charity for help in setting up a home care service for this area. Over the years, numerous inpiduals, groups and organisations have provided the dedication and financial support to enable St. Francis Hospice to develop from its humble roots to a comprehensive specialist palliative care service for north Dublin city and county.
The service is based on a Christian philosophy, which recognises the need to treat each person with dignity, respect and compassion, irrespective of their cultural or religious background. Their current range of services within the community includes Specialist Palliative Care, Hospice Day Care, Out-Patient services, Their 19 bed In-Patient Unit and Bereavement Support services. All of Their services are provided free of charge to patients and families.
The Home Care service (now called the Community Palliative Care Team) was established in 1989, originally based in a portacabin in the grounds of the Capuchin Friary. It provides a specialist advisory and support service to patients and their families in their own homes.
The Capuchin Friars donated the site of their monastery garden and St. Francis Hospice Raheny was built in two phases. In 1993, office and meeting space for the Community Palliative Care Team and a purpose-built Hospice Day Care Centre opened. The Hospice Day Care service began that year, providing patients with a place to come for support and advice from the multidisciplinary team and to receive complementary therapies.
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