SSBB Course Introduction and Overview

Pre-test III.Enterprise-wide Deployment

  • Enterprise-wide view
  • Leadership

Organizational Process Management and Measures

  • Impact on stakeholders
  • Critical to x (CTx) requirements
  • Benchmarking
  • Business performance measures
  • Financial measures

Team management

  • Team formation
  • Team facilitation
  • Team dynamics
  • Time management for teams
  • Team decision-making tools
  • Management and planning tools
  • Team performance evaluation and reward


  • Voice of customer
  • Project charter
  • Project tracking


  • Process characteristics
  • Data collection
  • Measurement systems
  • Basic statistics
  • Probability
  • Process capability


  • Measuring and modeling relationships between variables
  • Hypothesis testing
  • Failure mode and effects analysis (FMEA)
  • Additional analysis methods


  • Design of experiments (DOE)
  • Waste elimination
  • Cycle-time reduction
  • Kaizen and kaizen blitz
  • Theory of constraints (TOC)
  • Implementation
  • Risk analysis and mitigation


  • Statistical process control (SPC)
  • Other control tools
  • Maintain controls
  • Sustain improvements

Design for Six Sigma (DFSS) Framework and Methodologies

  • Common DFSS methodologies
  • Design for X (DFX)
  • Robust design and process
  • Special design tools

Post Assessment


Understand the content covered by the nine main domains in the CSSBB Body of Knowledge. â—¦Become familiar with questions similar to those within the ASQ CSSBB exam

Who Should Attend

Individuals leading a Six Sigma project, and/or individuals looking to achieve their ASQ certification as a Certified Six Sigma Black Belt.

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