Certified Restaurant Manager

Course details

Career in the Restaurant Industry is very bright and it offers great growth ;Vskills Certification aims at providing a fulfilling and secure career in service industry, no matter you are an experienced or a fresher in the field. The sole objective behind the certification is to inculcate the skills required to excel in this sector and thereafter applying those skills in work place for a better career growth. After completion of the certification, the candidate will be able to implement the skills effectively to achieve expertise and will be employed in restaurants and cafes.

Why should one take this certification?
To get an overview of the hospitality sector and associated practical aspects of providing service to the customer and get a visible recognition for their skills.

Who will benefit from taking this certification?
Candidates who are looking for employment in the service Industry and wish to understand the working of the hospitality sector will benefit from this certification. It is also beneficial for those who wish to improve their prospects and generate the skills for excelling in the field.

Table of Contents

Indian Food Retail Scenario

• Fast Food Chains in India
• Challenges faced
• Top food joints and restaurants in India

Customer relationship

• Understanding Customer Behaviour
• Customers Expectations
• Building Customer Relationship

Communication skills

• Public Speaking
• Personality Development
• Self Grooming Tips

Stress Management

• Consequences of stress
• Causes and symptoms of stress
• Techniques of stress management

Time Management

• Techniques of Time Management

Job Ethics

• Work ethics
• Need for work ethics
• Ethical Problems related to Work
• Code of work ethics

Updated on 31 January, 2019