Certified Performance Audit Professional and Practitioner The KPI Institute
Price: AED 7,677
  • Locations: UAE Dubai
  • Duration: 3 Days

    Course details


    The Performance Maturity Model Framework embeds in its development over 8 years of research in the field of performance architecture development and the use of maturity models for capability maturity levels diagnosis.

    This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management. It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level

    Key business benefits

    • Ensure you have the right tools, processes and people in the right place for your Performance Management System; 
    • Identify the weaknesses of your current Performance Management Framework and learn how to shift from one maturity level to the next one; 
    • Maximize the added value generated by your Performance Management System, by elevating current practices to best practices; 
    • Educate stakeholders to be oriented towards continuous learning and improving; 
    • Justify investments in process improvement. 

    Learning objectives

    • Understand how to deploy and conduct a performance audit process; 
    • Learn how to use the Performance Maturity Model Framework as part of the audit methodology; 
    • Develop the ability to interpret the data and perform statistical analysis based on the survey results received; 
    • Gain clear understanding and insights for reviewing performance management documents produced by the organization assessed; 
    • Learn how to build and customize an audit interview guide; 
    • Find out how to develop clear, accurate and relevant audit reporting conclusions; 
    • Demonstrate excellent written and oral abilities to present recommendations and gain organizational buy-in. 


    • The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:   
    • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam; 
    • Certificate of Attendance (hard copy): after participating in the 3 days of onsite training course; 
    • Certified Performance Audit Professional diploma (hard copy): after successfully completing all of the 3 stages of the learning experience.

    Updated on 17 September, 2019

    About The KPI Institute

    The KPI Institute is the global authority on performance through Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs!
    It developed the first KPI Management Framework and operates several research programs dedicated to performance management, strategy, Balanced Scorecard and Key Performance Indicators. It operates smartKPIs.com, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.

    It is dedicated to identifying best practices, trends and challenges impacting the field of performance management today and therefore operates globally on three main pillars: Research, Publications and Education.
    The KPI Institute specializes and offers training courses and advisory services on the following topics:

    • Strategy Management and the Balanced Scorecard System
    • Performance Measurement and KPIs
    • Performance Improvement
    • Employee Performance and bonus systems
    • Benchmarking
    • Data Visualization
    • Data Analysis
    • Supplier Performance
    • Customer Service Performance
    • Strategy Dynamics
    • Performance and productivity in life outside the office

    Over the last years, the team has:

    • Documented 7,000+ KPIs from 16 functional areas and 25 industries;
    • Developed over 150 KPI Dashboards and Balanced Scorecards;
    • Assisted over 28,000 organizations in finding solutions for their KPI needs;
    • Reviewed 1,000+ performance reports from 125 countries;
    • Trained over 2,500 participants from 40 countries on how to work with KPIs;
    • Referenced 30,000+ resources (books, articles, performance reports).
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