Course details
Audience
- Those who want to become accredited Professional Mediators;
- Those who wish to use mediation skills in their area of work or profession;
- Managers, HR practitioners, team leaders, consultants, advisers and others who negotiate and deal with conflict and dispute resolution;
- Officials and non full-time Trade Union representatives;
- Anybody - at any level - with responsibility for resolving workplace disputes and conflict who wishes to enhance their skills in this area.
Outcomes
On completion of this training programme, students will have an understanding of:
- mediation as a mechanism for dispute resolution and its appropriate use;
- the five step framework for mediation and how to manage the mediation process;
- the role of the Mediator;
- the types and causes of conflict;
- their own personal skills development needs in relation to working as a Mediator;
- why mediation, as a process, is rapidly developing in various facets of Irish society and business.
Students will also have developed appropriate mediation related skills through practice, reflection and feedback.
Membership/ Professional Accreditation
Completion of this 60 hour training programme entitles participants to apply for 'Associate Member' level of the Mediators’ Institute of Ireland (MII). Those who aspire to practice as professional mediators at 'Certified Member' level may do so by undertaking a further and separate 'Assessment Day'. This is an assessment of mediation skills through videoed role play and written self assessment reflective piece, which is assessed by an MII approved assesor. (The IPA as well as the MII will run a number of these 'Assessment Days' each year). Successful candidates are then eligible to register as Certified Members of the MII. Please see programme brochure (PDF Document) or go to the MII website for further details.
Assessment
Students are required to complete an agreed mediation related project prior to the final module. Evaluation happens via ongoing assessment throughout the programme as well as satisfactory completion and presentation of the mediation related project. Attendance at all three modules is a requirement for certification.
Updated on 08 November, 2015Course Location
About Institute of Public Administration - IPA
The Institute of Public Administration is Ireland’s only public service development agency focused exclusively on public sector development. It delivers its service through:
- education and training, building people’s capability to meet challenges
- direct consultancy, solving problems and helping plan and shape the future
- research and publishing - understanding what needs to be done and making these findings readily available.
they tailor their services to the particular needs of the public service. their blend of skill and experience means that they can develop and offer a service which meets public service needs precisely and effectively. Whilst their services are delivered mainly to clients in the Irish Public Service, they have a strong reputation and demand for their services internationally also.
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