CERTIFICATE IV IN SMALL BUSINESS MANAGEMENT Academies Australasia College
Price: 6794 SGD

    Course details

    Module Name Unit of competency Description
    Introduction
    to Business
    Law
    Establish legal and
    risk management
    requirements of small
    business
    This unit describes the performance outcomes, skills and
    knowledge required to identify and comply with the regulatory,
    legal, taxation and insurance requirements, and risk
    management needs of small business. Specific legal
    requirements apply to the management of a small business.
    Financial
    Planning
    Maintain daily
    financial/business
    records
    Plan small business
    finances
    Manage small
    business finances
    This unit covers the preparation and processing of routine
    financial documents.
    This unit describes the performance outcomes, skills and
    knowledge required to develop a financial plan to support
    business viability. Specific legal requirements apply to the
    management of a small business.
    This unit describes the performance outcomes, skills and
    knowledge required to implement, monitor and review
    strategies for the ongoing management of a small business's
    finances. It also includes day to day financial management of
    the small business. Specific legal requirements apply to the
    management of a small business.
    Small
    Business
    Management
    Participate in OHS
    processes
    Participate in
    environmentally
    sustainable work
    practices
    Organise and
    complete daily work
    activities
    Participate in OHS
    processes
    Maintain business
    resources
    Communicate in the
    workplace
    Work effectively in a
    business environment
    This unit describes the performance outcomes, skills and
    knowledge required to participate in workplace occupational
    health and safety (OHS) processes to protect workers own
    health and safety, and that of others.
    This unit describes the performance outcomes, skills and
    knowledge required to effectively measure current resource
    use and to carry out improvements including reducing the
    negative environmental impact of work practices. This unit
    requires the ability to access industry information, and
    applicable legislative and occupational health and safety
    (OHS) guidelines.
    This unit describes the performance outcomes, skills and
    knowledge required to organise and complete work activities,
    and to obtain feedback on work performance.
    This unit describes the performance outcomes, skills and
    knowledge required to participate in workplace occupational
    health and safety (OHS) processes to protect workers own
    health and safety, and that of others.
    This unit describes the performance outcomes, skills and
    knowledge required to determine, administer and maintain
    resources and equipment to complete a variety of tasks.
    This unit describes the performance outcomes, skills and
    knowledge required to communicate in the workplace. It
    includes gathering, conveying and receiving information
    together with completing routine written correspondence.
    This unit describes the performance outcomes, skills and
    knowledge required to work effectively within a commercial or
    business environment. It includes identifying the rights and
    responsibilities of employees and employers and conducting
    business in accordance with the organisational goals, values Work effectively with
    others
    Contribute to
    workplace innovation
    Market the small
    business
    Undertake small
    business planning
    and standards.
    This unit describes the performance outcomes, skills and
    knowledge required to work in a group environment promoting
    team commitment and cooperation, supporting team members
    and dealing effectively with issues, problems and conflict. This
    unit describes the performance outcomes, skills and
    knowledge required to make a pro active and positive
    contribution to workplace innovation.
    This unit describes the performance outcomes, skills and
    knowledge required to make a pro active and positive
    contribution to workplace innovation.
    This unit describes the performance outcomes, skills and
    knowledge required to develop and implement marketing
    strategies, and to monitor and improve market performance.
    This unit describes the performance outcomes, skills and
    knowledge required to research and develop an integrated
    business plan for achieving business goals and objectives.
    Specific legal requirements apply to the management of a
    small business.
    Managing
    Customer
    Service
    Deliver a service to
    customers
    Deliver and monitor a
    service to customers
    Coordinate
    implementation of
    customer service
    strategies
    Promote products and
    services
    This unit describes the performance outcomes, skills and
    knowledge required to deliver all aspects of customer service
    at an introductory level. It includes creating a relationship with
    customers, identifying their needs, delivering services or
    products and processing customer feedback.
    This unit describes the performance outcomes, skills and
    knowledge required to identify customer needs and monitor
    service provided to customers.
    This unit describes the performance outcomes, skills and
    knowledge required to advise on, carry out and evaluate
    customer service strategies, including the design of
    improvement strategies based on feedback.
    This unit describes the performance outcomes, skills and
    knowledge required to coordinate and review the promotion of
    an organisation's products and services.
    Accounting
    Basic Reports
    Maintain financial
    records
    Report on financial
    activity
    Conduct online
    transactions
    This unit describes the performance outcomes, skills and
    knowledge required to maintain financial records for a
    business. It includes maintaining daily financial records such
    as reconciling debtors' and creditors' systems, preparing and
    maintaining a general ledger, and preparing a trial balance. It
    also includes activities associated with monitoring cash
    control for accounting purposes.
    This unit describes the performance outcomes, skills and
    knowledge required to report financial activity for business
    both in response to client requests and to meet statutory
    requirements such as the completion of statutory requirement
    reports.
    This unit describes the performance outcomes, skills and
    knowledge required to undertake a range of online
    transactions, including banking, buying and selling products
    and services.
    Marketing Produce simple word This unit describes the performance outcomes, skills and Fundamentals processed documents
    Create and use
    spreadsheets
    Use business
    technology
    Create and use
    databases
    Design and produce
    text documents
    Produce spreadsheets
    Design and produce
    business documents
    Produce desktop
    published documents
    Write simple
    documents
    Create electronic
    presentations
    Analyse and present
    research information
    knowledge required to correctly operate word processing
    applications in the production of workplace documents.
    This unit describes the performance outcomes, skills and
    knowledge required to correctly create and use spreadsheets
    and charts through the use of spreadsheet software.
    This unit describes the performance outcomes, skills and
    knowledge required to select, use and maintain a range of
    business technology. This technology includes the effective
    use of computer software to organise information and data.
    This unit describes the performance outcomes, skills and
    knowledge required to create simple two table relational
    databases with reports and queries, for the storage and
    retrieval of information.
    This unit describes the performance outcomes, skills and
    knowledge required to design and develop predominantly text
    based documents using advanced features of word
    processing software.
    This unit describes the performance outcomes, skills and
    knowledge required to develop spreadsheets through the use
    of spreadsheet software.
    This unit describes the performance outcomes, skills and
    knowledge required to design and produce various business
    documents and publications. It includes selecting and using a
    range of functions on a variety of computer applications.
    This unit describes the performance outcomes, skills and
    knowledge required to design and produce desktop published
    documents.
    This unit describes the performance outcomes, skills and
    knowledge required to plan, draft and review a basic
    document before writing the final version.
    This unit describes the performance outcomes, skills and
    knowledge required to design and produce electronic
    presentations for speakers, for self access and for online
    access. No licensing, legislative, regulatory or certification
    requirements apply to this unit at the time of endorsement
    This unit describes the performance outcomes, skills and
    knowledge required to gather, organise and present
    workplace information using available systems.
    Leadership Manage a small team This unit describes the performance outcomes, skills and
    knowledge required to plan for the management of and to
    manage staff. It involves industrial relations, staff selection,
    staff records, induction, training, team development and
    career planning to enhance business operations through
    retaining a competent, committed and motivated team in the
    workplace. Specific legal requirements apply to the
    management of a small business.

    Updated on 08 November, 2015

    About Academies Australasia College

    Over the years, Academies Australasia colleges have taught tens of thousands of students from 119 countries. The majority of our faculty and staff were born overseas. This background and sensitivity to cultural differences, needs and expectations, make them very well placed to understand and assist students from overseas. They know the issues and how best to address them. And they care. At any one time, our students are from about 70 countries. This wide international mix exposes students to different nationalities and cultures. They establish friendships around the world. Academies Australasia's graduates have found success in a wide range of professions and businesses. While most graduates from overseas return home, many have become permanent residents and citizens. See all Academies Australasia College courses
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