Course details
This course focuses on supervisory management skills. It covers four main areas:
- Framework for supervisor
- Supervisory tools
- Supervisory responsibilities
- How you can improve your effectiveness as a supervisor
There will be lots of case studies, discussions and self-assessment activities so that participants will understand more about themselves and how to best deal with their co-worker(s) in an effective manner.
Target Audience
This course is designed for those who wish to understand more about supervisory management in a working environment. You can be a supervisor of just 2 – 3 staff or a manager who supervises hundreds of staff.
Course Outline
Roles & function of a supervisor
Be an effective and respected leader
- Effective communication management skills
Get your staff to follow you:
- Excellent start for staff – Professional orientation;
- Developing sense of belonging – Professional skills training;
- Staff Evaluation – Staff appraisal methods;
- Disciplinary actions – When, Where & How.
Work efficiency:
- Job planning and assignment;
- Production or Service Management;
- Time Management and Quality Control;
- Materials Management and Cost Control;
- Conflict Management and Team Building.
Be the bridge between staff & management.
Assessment and Certificate
Participants who fulfill at least 75% of attendance for the whole course and pass the end-of course assessment will be awarded Certificate of Proficiency.Participants who met the minimum attendance but do not pass the assessment will be awarded a Certificate of Attendance.
Updated on 08 November, 2015Course Location
About Singapore Chinese Chamber Institute Of Business
The Institute caters to the learning and development needs of a wide variety of trainees and students, including industry/company leaders, senior managers and working professionals, both local and international. The programmes offered can be broadly classified under business studies, language & culture studies, skills training and customised programmes. Being a wholly owned subsidiary of SCCCI, most of our programmes are run in Mandarin, to cater to the needs of SMEs and the Chinese business community.
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