Course details
This course is designed to provide students with the necessary practical and interpersonal skills to work successfully in the administration/reception areas of small to large size business entities.
Course Requirements
- Leaving Cert standard of education
- Mature Applicants welcome.
- All applicants whose first language is not English will be tested at entry.
- All applicants will be interviewed.
Course Modules
- Customer Service
- Information & Administration
- Text production
- Word Processing
- Audio Transcription
- Reception & Front Line Office
- Spreadsheet Methods
- Work Experience
- Language (Optional)
Award
- QQI Level 5 Award 5M1997
Course Location
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