- Location: Cork City College The Arch Drinan Street, Cork, Ireland
- Duration: 11 Months
Course details
This qualification is knowledge-based and is aimed at learners who are currently working within the Retail sector, and who have the opportunity to specialise and wish to develop their knowledge and understanding of the sector and industry.
Syllabus
There are four mandatory units and a number of optional units which are assessed via multi-choice exams. The following are the mandatory units which must be passed:
- Understanding customer service in the retail sector
- Understanding the management of risks to health and safety on the premises of a retail business
- Understanding the retail selling process
- Understanding the development of personal and team effectiveness in a retail business
Course Location
About Cork City College
Since the establishment of the college they have expanded and undertaken a number of developments, coupled with the ideal central location within the city. With state-of-the-art facilities, ensuring that their students have a spacious and versatile learning environment.
Cork City College is housed within a modern facility which houses the library and learning restheirce centre, a 20 terminal internet laboratory and state-of-the-art classrooms. There are a number of recreational facilities within walking distance as theyll as cafes and on-campus refreshments and common room facilities.
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