Certificate In Quality For Industry - Statistics & Management

Course details

The Certificate in Science in Quality for Industry - Statistics & Management is a 20 credit Special Purpose Award at Level 7 aimed at upskilling people who aspire to supervisory or management roles and/or who need an understanding of Six Sigma (at Yellow Belt Level). This Certificate, along with (a) the Certificate in Science in Quality for Industry and (b) the Certificate in Quality for Regulatory Affairs make up the add-on Bachelor of Science (Ordinary) Degree in Quality for Industry. Students who pass the assessments for the modules, or who gain exemption from a module(s) with this Certificate (under GMIT's Recognised Prior Learning process) will obtain the Certificate. The add-on Bachelor of Science (Ordinary) Degree in Quality for Industry is an add-on degree. You can undertake any/all individual module(s) and you can obtain any/all three Certificates. But to obtain the Bachelor of Science (Ordinary) Degree in Quality you must already hold a Higher Certificate (Level 6, 120 credits) in Business, Engineering or Science.

Programme Modules

This is the make-up of the add-on Bachelor of Science in Quality for Industry (Ordinary) Degree (60 Credits, Level 7)

Certificate in Quality (20 Credits, Level 7)

• Quality Management 1/ Excellence Ireland Diploma in Quality Part 1 (10 Credits Level 7)
• Quality Management 2/ Excellence Ireland Diploma in Quality Part 2 (10 Credits Level 7)

Certificate in Quality & Regulatory Affairs (20 Credits, Level 7)

• Regulatory Affairs & Compliance Auditing (10 Credits Level 7)
• Cleanroom Management (5 Credits Level 7)
• Validation (5 Credits Level 7)

Certificate in Quality - Statistics & Management (20 Credits, Level 7)

• Production & Supervisory Management (5 Credits Level 7)
• Six Sigma for Quality Management (5 Credits Level 7)
• Project (10 Credits Level 7)

Learning Outcomes:

Production & Supervisory Management

• Be capable of applying the principles of general and operational management
• Be supportive of people in area of responsibility in achieving organisational goals and objectives
• Prioritise production activities based on business needs
• Be able to use the various models for process improvement
• Have a knowledge of the methodology of process and production management and of its limitations
• Be able to explain fundamental financial measurements and how they are applied
• Practice effective supervisory management skills and assist staff through the process of change

Six Sigma for Quality Management

• Describe the role of Six Sigma as part of an organization's quality management system
• Perform various analyses such as DMAIC and Structured Problem Solving.
• Identify and apply relevant quality tools to manufacturing issues, such tools to include cycle time reduction, risk analysis, kaizen and waste elimination.
• Apply probablitity and statistical rules and concepts.
• Develop plans for continuous improvement

Project

• Undertake literature reviews, develop a project plan, perform the necessary investigative work and write a dissertation on their findings.
• Source scientific and/or regulatory literature and access relevant information through the use of journals, books, abstracts, current contents, inter-library loans, the Internet, CD-ROM and other electronic media
• Design and undertake appropriate work and present results.
• Identify the appropriate methods for research, to analyse experimental results and to modify the project as relevant.
• Reflect on their project results and to be able to present their results, discuss the outcomes of the project and identify areas for improvement in their skills of project management.

Syllabus:

Production & Supervisory Management

• Functions in an organisation; marketing, operations and finance.
• Strategic decisions for production management
• Preparing for production; assembly drawings, route cards, job instructions, work orders.
• Process strategies; process, repetitive and product, capacity
• Continuous and batch production
• Types of layout; fixed, process, work cells, product orientated layout, warehousing
• Supervisory skills, appraisal, feedback, interview.
• Behaviour and organisations; Scientific management- the classical theories, Fayol, Taylor, Mayo. Types of organisations.
• Leadership in organisations; theories of motivation: Maslow, Mc Clelland, Herzberg, Vroom, Adams.
• Organisational culture; implications of organisational behaviour for the organisation and management.
• Change in organisations; the change process, change and the inpidual, organisational culture and change.
• Managing in the future; management style, quality of working life, balancing work and leisure, globalisation
• Process improvement models adopted by the quality gurus
• Creative problem solving - lateral thinking, kepner tregoe
• Process analysis - affinity diagrams. interrelationship digraph, tree diagrams, matrix diagrams, process decision programme charts, arrow diagrams
• Functions and type of inventory, JIT inventory, variability and Kanban
• Just in time purchasing, purchasing management
• Material requirement planning (MRP)
• Production schedules
• Project management, planning, scheduling and controlling project management techniques. Documentation
• Performance indicators
• Measurement bases; labour costs and sales
• Managing costs; fixed and variable costs
• Activity based costing
• Normal and zero-based budgeting
• Basic aspects of technical writing
• The 5 principles of good technical writing
• Definition; what to define, use of terminology (familiar and unfamiliar words)
• Description of a process for validation and production purposes
• Types of report; work in-progress, recommendation and proposals
• Format of reports; typescript standards, formal and informal
• Presentations
• Case studies

Six Sigma for Quality Management

• Six sigma - theory and practice
• Structured Problem Solving
• DMAIC
• Selection and application of relevant quality tools
• Statistical Techniques
• Continuous improvement including Lean Manufacturing

Textbooks:

• H. James Harrington 2009 The Six Sigma Yellow Belt Handbook Paton Professional ISBN-10 1932828249 ISBN-13 9781932828245
• Michael George 2002 Lean Six Sigma : Combining Six Sigma Quality with Lean Production Speed McGraw-Hill ISBN-10 0071385215 ISBN-13 9780071385213

Project

• Learners will be in an environment where they can apply the theoretical and practical knowledge and skills developed in all other relevant modules
• They will be required to design and carry out work, where appropriate, collate information and prepare a thesis of the work done.
• A typed and bound document must be submitted for assessment. Each learner will also undertake an oral examination on their project.

Follow-on Studies:

• Certificate in Quality (20 Credits, Level 7)
• Certificate in Quality & Regulatory Affairs (20 Credits, Level 7)
• Bachelor of Science (Ordinary) Degree in Quality

Entry requirements

There are no entry requirements to undertake this Certificate. But if having completed this and the other two Certificates in Quality you wish to obtain the add-on award, Bachelor of Science in Quality, you must hold a Higher Certificate in Business, Science or Engineering.